The FCC received more than 215,000 TCPA complaints in 2014.” Fact Sheet: Wheeler Proposal to Protect and Empower Consumers Against Unwanted Robocalls, Texts to Wireless Phones, Federal Communications Commission, (May 27, 2015). There are thousands of complaints to the FCC every month on both telemarketing and robocalls. See “Unwanted calls and texts are the number one complaint to the FCC. In 1992, the Commission adopted rules to implement the TCPA, including the requirement that entities making telephone solicitations institute procedures for maintaining company-specific do-not-call lists. The rules apply to common carriers as well as to other marketers. The TCPA restricts the making of telemarketing calls and the use of automatic telephone dialing systems and artificial or prerecorded voice messages. According to the Federal Communications Commission: In an effort to address a growing number of telephone marketing calls, Congress enacted in 1991 the Telephone Consumer Protection Act (TCPA). The Telephone Consumer Protection Act (TCPA) restricts telephone solicitations (i.e., telemarketing) and the use of automated telephone equipment. Call Stein Saks, PLLC for a free consultation with a telemarketer harassment lawyer and we will tell you what options are available for you.Restrictions on solicitations and automated calls Our TCPA law firm can help stop this harassment and provide you with compensation. The TCPA provides that businesses violating consumers’ rights in this way may be liable to pay $500 for each call to a number on the Do Not Call list, and $500 to $1,500 for calls that violate one or more provisions of the TCPA. Hiring an experienced, knowledgeable Stein Saks, PLLC TCPA attorney can help stop unwanted calls and text messages, while holding businesses accountable for violating the rules. Why Hire a Telephone Consumer Protection Act Lawyer? The majority of TCPA violations come from telemarketers, debt collectors and financial institutions. However, charitable solicitations are still prohibited if the recipient is on the Do Not Call list. A TCPA defense attorney versed in these rules can help you understand whether a business has violated the TCPA’s consent provisions.Ī: The TCPA applies to virtually all individuals and businesses in the United States, with certain exceptions for charitable solicitations. In addition, there are various interpretations of what constitutes consent. However, there are nuances and exceptions that can apply in certain situations. Q: Must businesses always obtain prior, express, written consent before calling or texting?Ī: Generally speaking, yes. The TCPA also protects consumers who receive repeated, unwanted calls for someone else after being advised to stop calling, robocalls and telemarketing contact to consumers whose numbers are on the “Do Not Call” list. Q: What types of unwanted contact are covered by the TCPA?Ī: The TCPA covers unwanted phone calls, text messages and fax communications - including calls sent after you have asked callers to stop calling/texting or to remove you from their list as well as unwanted text messages sent without your express consent to opt in for such communications. Frequently Asked Questions About the TCPA A TCPA lawyer can help pursue your rights. This act gives you a way to force callers to pay if they keep calling without your express oral or written permission. TCPA protects you from these unwanted communications.
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